Privacy and personal data protection policy

The Confidentiality and Personal Data Protection Policy (hereinafter - the Policy) was developed following Ukraine's Law on Personal Data Protection of 01.06. 2010 № 2297-VI, and according to Directive 2002/58 / EC of the European Parliament and the Council of 12 June 2002, on the Processing of Personal Data and Confidentiality Protection in the Electronic Communications Sector (Directive on Confidentiality and Electronic Communications) and Regulation (EC) 2016/679 European Parliament and Council of 27 June 2016 on the protection of individuals concerning the processing of personal data and the free movement of such data and the cancellation of Directive 95/46/EC (hereinafter - the Law).

We are responsible for processing and safeguarding the personal information of consumers of KA Group's services and visitors to Personal information is any information about an individual that allows you to directly or indirectly identify this person, including personal data, in the understanding of the legislation on personal data protection.

This Privacy Policy describes the types of personal information we receive from users of our sites (including the mobile version of the site) and KA Group customers. In addition, in this document, we describe in detail the ways and methods of collecting and processing your personal information.

The information you provide

KA Group collects and processes the following information: name, surname, and patronymic of the user (client), postal address, e-mail address, and telephone number. We only collect data that you provide to us voluntarily. For example, we may collect personal information (data from your public social network profile) in order to receive feedback from you about our services, or we may request location information to register on the site for the purpose of providing services or participating in promotions. You have the right not to provide us with this information, but in this case, our site and services may not work properly or some of their functionality may be unavailable.

Additionally, when you visit our websites, we can receive certain information about you automatically. This information can include Your IP address, your computer/mobile operating system and browser type, your device type, your mobile device's Unique Device Identifier (UDID) or Mobile Equipment Identifier (MEID), the address of the website where the link to us was posted and information about the pages you have visited on our website.

We may use this information for the management, maintenance, and upkeep of our website and services. This Privacy Policy also provides additional information on how we use cookies.

Mobile devices and location information

The mobile versions of our websites, with your individual request, can receive accurate information about the exact location of the mobile device, using GPS, Wi-Fi, Bluetooth or looking at the distance to the nearest mobile phone base station.

KA Group will use this information to provide you with services depending on your location, e.g. when looking for live events in your country or city, Identifying special offers for residents in your area that might be of interest to you, or tailoring your cooperation to the KA Group.

You can always apply for location services from KA Group by enabling location data collection on your device or browser. If you would like to enable location services on your mobile device, please contact your mobile service provider or the manufacturer of the mobile device. If you would like us to provide you with location information, please send us a message by post or e-mail to the address below. Please note that some services may not work properly after this information has been removed.

Method and location of personal information processing

Method of treatment

The processing of personal data is carried out using computers and (or) automation equipment in accordance with organizational procedures and methods that meet the data collection objectives.

In some cases, personal information may be made available to certain categories of responsible employees of KA Group (the data controller) associated with the maintenance of the site (such as administration, sales, marketing, call center, legal department, System administrators) or third-party organizations (such as independent technical service providers, postal organizations, hosting providers, IT firms, call center) we outsource the data processor functions, if applicable. You can additionally request a list of these persons from us.

Data processing location

Data is processed at the KA Group offices and at other locations where there are parties involved in processing the data. Please contact us (data controller and database owner) for further information.

Use of personal information

Your personal information may be used and processed by the KA Group for the purpose of providing services to you. Any use of your personal information within the KA Group will be governed by this Policy of Confidentiality. We may send you frequent newsletters containing marketing and advertising information about our products and services, promotional offers, etc. If you do not give us written consent to receive these notices, we will not send them.

KA Group has the right to engage other companies to organize advertising campaigns for the services provided. These companies may also have access to some of your personal information only to the extent necessary for the provision of the services, but they may not use it for any other purpose.

KA Group does not sell, transfer or communicate the personal information of users and visitors to this site to third parties outside of the KA Group. However, with your permission, we may also send you marketing information on behalf of one of our partners about featured products or services that may be of interest to you. We can also ask you whether you would like to receive marketing materials from our business partners. If you opt for distribution, we will not pass on your personal information to these partners, but we will send the materials to your e-mail address on behalf of them.

KA Group reserves the right to use and disclose any information about you in the circumstances required by law or regulation, to protect the integrity of our services and the protection of our rights, or to assist law enforcement authorities in investigating crimes and maintaining public safety.

Protection of personal data

KA Group takes commercially reasonable steps to prevent unauthorized access to personal information and data provided by users of the KA Group website and services. While we strive to protect your personal data, we urge you to take every precaution to protect your personal data when submitting your data. To this end, change your passwords more often, use a combination of letters and numbers and use a secure browser.

Ensuring children's information security

The website and the services of KA Group are not intended to attract the attention of children or persons under 18 years of age. KA Group does not knowingly solicit personal information from children or persons under the age of 18.

Access to information

You have full control over all personal information you give us. You have the right at any time to correct or change any personal information we receive from you, or to change the arrangements for receiving advertising and marketing information from us and our partners. You have the right to ask us to remove your information at any time (right of silence). For this purpose, please send us an email or a list at the address below.

Cookies, web beacons, and other technologies

The website collects information about your behavior on our site and visits to the pages of the site, in order to get statistics on visits and the effectiveness of the use of the site, to form a personalized approach, and adapt our services to the interests of each user. We do this with the help of various technologies, one of them being cookies. This is data that a website can send to your browser and it will be stored on your computer for later identification by the website.

Cookies are most often used to measure the effectiveness of websites (e.g. to measure the number of visitors and how long they stay on the site), to identify the most interesting and visited topics and pages, and to ensure the most user-friendly navigation and use of the website, without collecting any personal information. Cookies can also be used to personalize your experience with the website and its benefits. As time goes by, this information will allow you to improve your experience.

Cookies are often divided into session and persistent cookies. Sessional cookies help you to navigate the website efficiently, so that information once requested in a session will not be requested again. Session cookies are stored in temporary memory and are deleted when the browser is closed. Post installed cookies to store settings for the user for current and future visits (e.g. to support authorization on the site - allowing you to store the user's credentials). They are stored on the computer's hard drive or on a mobile device's memory and are activated by launching the browser. We use persistent cookies to store information, e.g. about the language and country of the user.

If you do not wish to receive any more cookies, or if you wish to be notified that you are receiving cookies, please configure your Web browser. However, if you remove all cookies, you will not be able to access any of the site's services and features.

Targeted advertising

We use cookies, Google Remarketing Tag, Facebook Pixel, and other advertising technologies to guide you to advertise according to your individual interests and preferences. This section of our Policy on Confidentiality provides further information in this respect.

You can see KA Group's personalized advertising on the Internet based on your interests. This data enables us to tailor a call to the customer and client based on their demographic interests as well as to use contextual advertising and personalize the service offer. We use this information to display ads that may be of interest to you. This process helps KA Group evaluate the effectiveness of marketing tools and advertising campaigns.

Links to other websites

If you access any third-party websites not operated by KA Group through links on our website, you should familiarise yourself with their privacy policy and other terms of use. We are not responsible for the privacy policies and data collection practices of other companies, and any information you provide to such companies is collected by them in accordance with their privacy policies.

Other KA Group websites and online services

All KA Group websites and online services are subject to this Policy of Confidentiality. In providing its services, KA Group is obliged to comply strictly with the requirements of this Policy of Confidentiality.

Amendments to the Confidentiality Policy

We have the right to amend this Policy at any time by posting on this page https://kagroup/privacy. We strongly recommend that you frequently check this page and the date of the last change at the top of the page.

If you do not agree with any of the changes to the Policy, you must cease using the KA Group website and services and you can demand that we remove your personal information.

This privacy policy applies to all personal information of users and KA Group's clients, regardless of the method of collection and the manner in which it is obtained.

Legal information

This Privacy Policy complies with Ukrainian legislation on the protection of personal data, as well as with the legislation of most CIS countries, and includes a report on the data that is collected, its purpose, methods of collection, processing, use, and protection.

Our contacts:

КА Group
01118, Ukraine, Kyiv, Valery Lobanovsky Avenue
registration number 3057301405
Mob.: +38 044 374 0094